Keeping Things Respectful
As set out in our Customer Service Standards, we at Castlehill expect tenants to be polite and courteous to our staff and those working on our behalf.
19 Feb 2025
Please be patience while we deal with your requests.
We do not tolerate abuse of our staff. Aggressive or threatening behaviour will be dealt with under our Unacceptable Actions Policy and may result in action being taken against your tenancy or restrictions of the services we provide to you.