Useful Numbers

There are many places you can turn to for information and support. Your Housing or Property Services Officer can point you in the right direction, or you can contact the organisations and services listed here.

Gas (Emergencies) 0800 111 999
Electricity (emergencies) 0800 111 999
Scottish Water (Emergencies) 08456 018 855
SEPA flooding advice
Heatcare 01343 842 042

NHS 24 Call 111 or visit nhs24.com
Police Scotland (Non-emergencies) Call 101 or visit scotland.police.uk

Council Tax & Housing Benefit

Aberdeen: 08456 080 921
Aberdeenshire: 08456 081 201
Moray: 01343 563 456

Welfare Rights

Aberdeen: 01224 523 203
Aberdeenshire: 01261 813 453
Moray: 0300 123 4561

Council Housing Support Charges

Aberdeen: 01224 523 791
Aberdeenshire: 01467 629 034
Moray: 01343 567 179

Environmental Services (bin collections, bulky item uplift, street lighting)

Aberdeen: 08456 080 919
Aberdeenshire: 08456 003 900
Moray: 01343 557 073

Antisocial Behaviour Team

Aberdeen: 08456 066 548
Aberdeenshire: 01467 628 369
Moray: 0800 587 71797

Dog Warden

Aberdeen: 01224 523 737
Aberdeenshire: 01467 628 195
Moray: 01343 563 345

Duty Social Worker

Aberdeen: 01224 522 055
Aberdeenshire: 08458 400 070
Moray: 08457 565 656

Money Advice

SMART (Money Advice): 01224 202 934 

Domestic Abuse Help

Scottish Domestic Abuse Helpline: Call 0800 0270 1234 or visit Scottish Domestic Abuse
Castlehill Info sheet on domestic abuse

Victim Support Scotland: Call 0845 603 9213 or visit Victim Support Scotland

Citizens Advice: Call 0808 800 9060 or visit Citizens’ Advice Scotland Website

Care Inspectorate: 0345 600 9527 or visit Care Inspectorate Website

Housing

These Homes: Call 01224 628 101 or visit These Homes
Apply4homes (House Exchange) visit House Exchange Website