Publications & Reports
The Association’s key policies and strategies concerning Governance, Procedures, HR and Finance are available below.
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Adaptations Policy
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Allocations Policy
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Annual Budget Preparation Policy
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Annual Budget Preparation Policy
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Annual Charter Performance Report 2023 – 24
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Annual Charter Performance Report 2024 - 25
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Annual Return on Charter 2024-25
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Anti-Bribery Policy
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Anti-Social Behaviour and Harassment Policy
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Asbestos Management Policy Statement
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Asset Management Strategy
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Code of Conduct for Governing Body Members
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Code of Conduct for Staff
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Committee Procedures and Standing Orders
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Complaints Handling Policy
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Contract Management Policy
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Customer Service Strategy
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Data Protection Policy
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Debt Management Policy
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Debt Management Policy – Former Tenants
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Disciplinary Policy & Procedure
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Domestic Abuse Policy
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Employee Fair Processing Notice
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Entitlements, Payment and Benefits Policy
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Equality Diversity and Inclusion Policy